Privacy Policy
The Cheshire Shutter Co. (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect and use your information.
Information We Collect
We may collect:
- Name, address, contact details
- Measurement and property information for quotations
- Website usage data (analytics & cookies)
How We Use Your Information
We use your data to:
- Provide quotations and services
- Manage appointments and installations
- Improve our website and customer experience
- Respond to enquiries
Legal Basis
We process your information based on:
- Legitimate interest (responding to enquiries, quoting)
- Contract (providing services you request)
- Consent (marketing, cookies — where applicable)
Data Sharing
We do not sell your data. We may share it with trusted partners (e.g., installation teams) solely for service delivery.
Data Storage
Your data is stored securely within the UK or approved GDPR-compliant locations.
Your Rights
You have the right to:
- Access, correct, or delete your data
- Withdraw consent at any time
- Request a copy of the data we hold
Contact us at [email protected] to make a request.
How to Contact Us
For privacy requests or questions, contact:
[email protected]
If you have concerns, you can also contact the ICO (Information Commissioner’s Office) at ico.org.uk.